As our site uses 'bigcartel' for it's e-commerce, we are bound by bigcartel's privacy policy available here. We suggest our customers read it as well to see how this system may apply to them.
All sensitive data is collected by 'bigcartel's systems, or through third party payment processors. Data such as names, addresses, contact information, etc are provided to us when you place an order for the purpose of the production and facilitation of your order, the shipping of your order, etc. We are required to submit this information to shipping providers, as well as in declarations when shipping to foreign countries.
If you have any questions or requests about the order process and your data, please reach out to us.
We are a small company, and will not sell your data. Any analytics and information collected via third party services are used to help facilitate the deliveries of your orders, as well as to help us grow via improved understandings of our audience, traffic, etc.
1. Information We Collect
When you visit our site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the site, we collect information about the individual pages or products you view, what websites or search terms referred you to the site, and how you interact with the site. This automatically-collected information is referred to as “Device Information.” We collect cookies to ensure we're not showing you adult content, for example, should you choose to not view adult content when entering our website.
We also collect, via BigCartel, personal information you provide to us, such as your name, shipping address, billing address, payment information, email address, and phone number, when you make a purchase. This is referred to as “Order Information.”
2. How We Use Your Information
We use the Order Information that we collect to fulfill any orders placed through the site, including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations. We also are required in some instances to submit your information via customs declarations when shipping. Additionally, we use this information to:
Communicate with you;
Screen our orders for potential risk or fraud;
Provide you with information or advertising relating to our products or services, if you have opted to receive such communications.
We use the Device Information to help us screen for potential risk and fraud (in particular, your IP address), and to improve and optimize our site (for example, by generating analytics about how our customers browse and interact with the site, and to assess the success of our marketing and advertising campaigns).
While we do some screening by hand, the majority of this data is collected by BigCartel, and is used in their ecommerce operations on our website.
3. Sharing Your Information
We share your Personal Information with third parties to help us use your information as described above. For example, we use BigCartel to power our online store, and you can read more about how BigCartel uses your information here: [BigCartel Privacy Policy].
We also use Google Analytics to help us understand how our customers use the site — you can read more about how Google uses your Personal Information here: [Google Privacy Policy]. You can also find more information about Google Analytics here: Privacy controls in Google Analytics - Analytics Help.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information, or to protect our rights.
4. Your Rights
If you are a resident of the European Union, the United Kingdom, or another jurisdiction that grants data access or deletion rights, you have the right to access, correct, update, or delete the personal information we hold about you. If you would like to exercise this right, please contact us through the contact information provided below.
Please note that some of your data, including order information and account details, is also stored by BigCartel, the platform we use to power our store. If you wish to have your data removed from BigCartel’s systems, you will also need to contact BigCartel directly. You can review their privacy policy and data removal procedures here: Privacy Policy (bigcartel.com).
5. Data Retention
When you place an order through the site, we will maintain your Order Information for our records unless and until you ask us to delete this information. You may need to request that BigCartel removes this information. You can review their privacy policy and data removal procedures here: Privacy Policy (bigcartel.com).
6. Changes to this Privacy Policy
We may update this privacy policy from time to time to reflect changes to our practices, operational, or legal requirements. If we make significant changes, we will notify you by updating the policy here and indicating the date of the last revision at the top of this page.
7. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us.