Shipping:
- Buyer must arrange shipping with us after purchase if they requested a quote. We will provide an estimate for shipping ASAP.
- We will refund products if you find the quote too expensive, or if we are unable to get in touch with you.
We are happy to work with you to find a reasonable cost for shipping. We will try our best to accomodate your needs.
Kandi Bracelets:
We will do our best to match the colors to what you envision, but our materials may not match exactly to the online visualizer.
Shaker Claw Policy:
These products are handmade. They're pretty durable, but there is a chance they may degrade over time.
If a claw leaks, let us know and we will do our best to send you a replacement.
Please be weary of where you sew or add these claws to your costumes; and make sure they are not leaking at all before you glue them in.
We are not responsible for any damage they may cause. They contain baby oil and the glitter you choose may contain some pigments which could stain fur or other fabrics. Do not use hot glue to attach them.
Fursuit Spray:
Our fursuit sprays contain 70% alcohol along with a variety of fragrances and oils. While we take care in crafting each spray, we recommend the following precautions for safe use:
⚠ Important Warnings:
Inquire about possible allergens before purchasing. If you have any concerns or sensitivities, please reach out to us for details on the ingredients used in the spray.
Test the spray on a small, inconspicuous area of your costume or a test fabric before applying it fully. Every costume is made with different materials that may react differently to our sprays. Testing will help ensure compatibility and prevent potential damage or staining.
Failure to follow these guidelines may result in damage to your costume or irritation from allergens.
LED Collar Information
Our LED collars are handmade and powered by either a 1000mAh or 1100mAh Lithium Polymer (Li-Po) battery, with a built-in charging protection board for safety.
⚠ Charging & Handling Warnings:
- Use only a standard USB 2.0 or USB 3.0 to USB-C cable for charging, with a recommended input of 1A and a maximum input of 3A.
- Charge with a low amp power source to prevent overheating and battery degradation.
- Always monitor the collar while charging. Do not leave it unattended.
- Do not drop, crush, or expose the collar to excessive force, as Li-Po batteries can be damaged by impact.
- Do not attempt to open or modify the collar. Puncturing or tampering with the battery can cause fire, explosion, or serious injury.
- Keep away from water, extreme heat, and direct sunlight for prolonged periods.
⚠ Wearing Instructions:
- Always position the magnetic clasp at the front and the hinges toward the back to help prevent the collar from falling off.
- The wire near the hinge may pinch if stretched/bent. Be careful when putting the collar on that the wire enters the collar properly. It is best to have a friend help you put the collar on, and ensure the cable does not get pinched. We are working on a collar with a hidden wire to fix this.
Failure to follow these guidelines may result in battery failure, fire hazards, or reduced product lifespan.